Raw Mood Studio – Privacy & Security Policy
Introduction
Raw Mood Studio complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information. It does not limit or exclude any of your rights under the Act. For more information about the Act, you can visit the Office of the Privacy Commissioner’s website at privacy.org.nz.
This Policy was last updated on 1 April 2026.
We may update this Privacy Policy from time to time. Any changes may be published on our website or otherwise provided to you where appropriate. We will take reasonable steps to notify you of any material changes where required.
Personal Information
We may collect and store personal information about you when you provide it to us, including through our website and related services, through enquiry or booking forms, when you contact us (for example by phone, email, or social media), or when you purchase or use our services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To verify your identity
To provide and manage our services
To communicate with you regarding enquiries, bookings, or projects
To respond to communications or complaints
To invoice and collect payment, including processing transactions
To improve our services and website experience
For any other purpose authorised by you or permitted or required by law
Protection of Your Personal Information
We take reasonable steps to protect your personal information from loss, unauthorised access, use, disclosure, or other misuse.
We will not disclose your personal information except:
To persons authorised by you;
To contractors or service providers assisting with our business operations where appropriate; or
Where permitted or required by the Privacy Act 2020 or another law.
Subject to the grounds for refusal set out in the Act, you have the right to access personal information we hold about you and request correction of that information.
To request access or correction, please contact us by email. We may require proof of identity before providing access.
Internet and Cookies
While we take reasonable steps to maintain secure internet connections, any external website linked from our website will have its own privacy policy. Raw Mood Studio is not responsible for the privacy practices of third-party websites.
We may use cookies (small text files stored on your device) to help recognise your browser and understand how our website is used. You can disable cookies through your browser settings, however this may affect website functionality.